Hello, tech support.
Hello there. Is this the Internet company?
No, ma'am, we're an Internet service provider.
Same thing isn't it?
Not exactly. Can I help you?
Well I want to know why the Internet is so slow today. It was much faster yesterday.
Sometimes it has do with traffic. When it is heavy it slows things down.
Well, I have a window right here and the traffic doesn't look very heavy to me!
