Hello, Super Duper Internet, may I help you?
Yes. I installed the software for your service and I can't connect.
Are you getting an error message on the screen?
It did say something, but I forgot what it said.
Click on the icon to connect and tell me what it says.
Okay. Hold on. ….. It says no dial tone.
Is your computer connected to a phone line?
No. Does it have to be?
I'm afraid so.
Well, I'm going to have to cancel my account. I don't have a phone line. I only have a cell phone.
