CD Overload

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Hello, tech support.

Yes, I'm having trouble installing the software for your Internet service.

Did you use the installation CD?

I did. And nothing happened.

Is the CD in the machine now?

Yes.

Click on my computer and then click on the icon that looks like a CD.

Okay.

What happened?

Nothing. It says drive D not ready.

Okay. Take the CD out of the drive and put it back in.

I can't.

You can't? Why?

You can't get the CD out once you put it in there. I know, I've tried.

Where did you put the disc?

In the slot right below where it says 24X. I've put eight in so far. So it should hold 16 more.

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