Tale of the Screeching Mouse

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Hello, help desk.

Yes. I haven't been able to connect to the Internet!

Well, we can try to help, sir. Do you know if your modem is dialing out at all?

How would I know that?

Well, depending upon how your modem is set up, you should probably be able to hear it dialing and then hear a sort of screeching sound.

A screeching sound? I thought that was the mouse. It sure sounds like a mouse!

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